Hi, I downloaded the codec but the problem remains. The videos randomly appear in the upper-left-hand corner of the screen with a big black box in the center where they should be located. At this...

Thanks for the suggestion but we tried that, too, and it has the exact same problem as using the Movie file type.

I was wrong earlier about what programs I've set it to run through. I've tried Windows Media Player and VLC Media Player (these computers don't have Quicktime). The IT guy thinks it's a file-size...

I'm using the Movie type so that the video will start automatically and not give the participants any control over it. I've tried it with .mov files and with .wmv files so far and they both have this...

I'm using Medialab 2012 on a new Windows computer. I'm presenting a series of movie files, but when I run the file, some of the videos randomly appear in the top-left corner of the screen with a...