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[LEFT][I][edited from support email][/I]
[LEFT]I have uninstalled the older version (repeatedly) and keep getting the same message when attemting to install the 2006 version .... words to the effect of "uninstall previous version". I have also destroyed the folder and re-booted the machine but always get the same error message.[/LEFT]
[/LEFT]
[LEFT]Does it continue to give the same message, or is it a new message?[/LEFT]
[LEFT][I]"Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel"[/I]
[/LEFT]
Try this link from Microsoft. It's a utility that will remove any persistent program that doesn't feel like leaving the installation database. I just tried it on my machine and was able to remove some old programs from my [I]Add/Remove Programs[/I] list that insisted on hanging around. I've never had a problem with MediaLab or DirectRT in this manner, but it may be a fix for you. If so, it's a very quick and easy solution. Let me know if it helps.
See:
[URL]http://support.microsoft.com/kb/290301/en-us[/URL]
[I][edited from follow-up email][/I]
[QUOTE]
Yes, the Microsoft software removal package seemed to do the trick - thanks. I now no longer get the error message and am getting a prompt asking me to send you the code generated by my PC installation.
[/QUOTE]
[I][followup Dec 16, 08][/I]
I recently did a little searching for a user and found this freeware program called [I]Revo Uninstaller[/I] (see link below) which can be effective in removing programs when the install package is broken or stubborn or for whatever reason, you just can't uninstall something:
[URL="http://www.download.com/Revo-Uninstaller/3000-2096_4-10687648.html"]www.download.com/Revo-Uninstaller/3000-2096_4-10687648.html[/URL]