v2008 input file not working in v2010 (Vista)

Hello,

I have three different PCs running DirectRT on Windows Vista, and only one of them (the one with v2008 installed) successfully runs our input file (see attached PWA_1_example.csv).

Computer 1
DirectRT 2008.121.720.10
Program runs successfully, no problems.

Computer 2
DirectRT 2010.4.30.18
Program runs until Block1Trial3, and crashes when it is supposed to display the word "And."
Error: ExecuteDRT Error Code 003, no name or method name displayed.

Computer 3
DirectRT 2010.1.107.0
Programs runs successfully until same place as Computer 2, and then ends and returns to Direct RT launching menu (black screen with menu bar at the top). No error message.

I've attached the 3 DxDiag files to this email. I tried updating Computer 2 to 2010.107.331.10 with an administrator account, but when I click "Get update" the update window simply disappears.

I'm hoping that there's an easy way to make my v2008 input file run in v2010.

I realize one method to work around this would be to uninstall v2010 from my computers and reinstall v2008, but I'm sincerely hoping that that won't be necessary as we have other studies running that are using files that already work with v2010.

Thanks in advance for your help!

David

David, you have a real version mix here. I just tried running it here on my Windows 7 machine using 2010.125.831.10, built on August 31st, 2010. Ran through nicely. This version is actually the first official (non-beta) release of DirectRT 2010 which we have not yet posted publicly (but will this week). If you email John via sales@ he can get you the link and the code if you would like to install that on one of your machines that has the issue and see if that resolves it. We have been gradually distributing this release since the beginning of September to test its reliability and we have had very few reports of bugs/issues of any sort. No guarantee, but that's where I would start first.