Empirisoft Support

    Welcome to Empirisoft Support
Results 1 to 15 of 15

Thread: DirectRT keeps crashing please help (case 25644)

Hybrid View

Previous Post Previous Post   Next Post Next Post
  1. #1

    Correction

    Hi again, sorry!
    I have now sorted the crashing (it was just caused by the text files being saved separately to the other stimuli), however now the images are being presented but they are off towards the right despite the fact I have location 0,0,1 in excel and alignment center in the style file so I don't know how to correct it?
    Thanks for your time.

  2. #2
    Join Date
    Feb 2013
    Posts
    1,093
    Try using different resolutions on the computer monitor to see if that changes the placement of the stimuli to the desired position.

    Once you find the screen resolution that you want, it is advisable to set the screen size in the Options part of your styles.drt file to the same setting as the screen resolution of the monitor. You can find information about how to set the screen size here in the DirectRT manual:

    http://www.empirisoft.com/directrt/h...creen_size.htm
    Jason Reed
    Empirisoft Software Support Specialist

  3. #3

    Didn't work :(

    Hi,
    I tried changing the resolution of the screen and using different types of computer and it went black and crashed the computer, with different resolution on the style file it went green and stopped showing image files but still displayed the initial 2 text files.
    Do you have any further suggestions I could try?
    Thanks

    Quote Originally Posted by jason_reed View Post
    Try using different resolutions on the computer monitor to see if that changes the placement of the stimuli to the desired position.

    Once you find the screen resolution that you want, it is advisable to set the screen size in the Options part of your styles.drt file to the same setting as the screen resolution of the monitor. You can find information about how to set the screen size here in the DirectRT manual:

    http://www.empirisoft.com/directrt/h...creen_size.htm

  4. #4
    Join Date
    Feb 2013
    Posts
    1,093
    Please send me a copy of all of your files that I would need to run this on my copy of DirectRT. You can send them all to support@empirisoft.com (please reference case 25644).

    Please also send me a copy of the dxdiag report on the computer with these problems. This is straightforward to make. Click on the Start button, type dxdiag into the Search box, run the dxdiag.exe application, and save a copy of the dxdiag.txt report to send to me.
    Jason Reed
    Empirisoft Software Support Specialist

  5. #5

    Delay

    Hi Jason,
    I'm afraid the university computer lab (which I use to access DirectRT) is closed until the beginning of January, so please excuse the delay-I will send those files as soon as I can.
    Best wishes

  6. #6

    Problems again!

    Hi again,
    Changing the image size has corrected the alignment problem!
    But when I increased the length of the rows, simply by copying and pasting the original sequences, it has got one of those minor errors preventing it running again (when it says a row/the style file refers to something wrong).
    I have checked the whole thing this time and can't spot any typos!
    I attach the current excel file and style file.
    Do you have any suggestions as to what could be wrong this time?
    Attached Files Attached Files

  7. #7
    Join Date
    Jan 2017
    Posts
    1
    Quote Originally Posted by NNe1 View Post
    Hi Jason,
    I'm afraid the university computer lab (which I use to access DirectRT) is closed until the beginning of January, so please excuse the delay-I will send those files as soon as I can.
    Best wishes
    Thanks NN1!
    Last edited by Thorburn; 09-30-2021 at 12:55 PM.

Similar Threads

  1. Crashing (case 2486)
    By msarthur in forum DirectRT v2018: Troubleshooting
    Replies: 1
    Last Post: 09-16-2014, 11:37 AM
  2. Windows crashing (DIRECT RT 2008)
    By jlm08 in forum DirectRT Older Versions: Troubleshooting
    Replies: 0
    Last Post: 08-03-2011, 04:07 PM
  3. Media Lab 2008, Windows 7, keeps crashing
    By jlm08 in forum MediaLab Older Versions: Troubleshooting
    Replies: 0
    Last Post: 08-03-2011, 04:05 PM
  4. Direct RT 2010 crashing
    By Jolie in forum DirectRT Older Versions: Troubleshooting
    Replies: 0
    Last Post: 06-13-2011, 01:29 PM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •