Is MediaLab supported in windows 8.1? (case 20094)

[ctata]

It might also interest you to know that the data files are created before this crash happens

[jason_reed]

In looking at the screen shots from a previous post, I noticed the DEU in the lower right corner as well as the 24-hour time and the dd:mm:yy date. Are you using an English based version of Windows 8.1 or one based in a different language like German?

[ctata]

my operating system is in German

[jason_reed]

I'm checking with one of our programmers if the German version of Windows 8.1 could be related to your problems.

In the meantime, would you please send me copies of your MediaLab .que and .exp files? You can either upload them here or send them to me at support@empirisoft.com

[ctata]

I tested with sample1 that comes with the medialab package. Will upload the files in the sequel

[ctata]

See attached sample

It works on a German based Windows 7 OS

[jason_reed]

Please try running the attached .que and .exp files on your copy of MediaLab and let me know what happens with each of the files. They are similar to the ones you uploaded in your first post, but I created them on my machine. Please make sure to put both of them in the same file folder as I used the relative pathway name (i.e., just the name of the .que file) in the .exp file.