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Thread: Direct RT Time Question (case 11373)

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  1. #1
    Join Date
    Feb 2013
    Posts
    1,093
    beklab,

    If you are still having this issue, what is the full version number-ver.20xx.x.xxx-of your copis of MediaLab and DirectRT? You can find it by opening the program and selecting Help > About MediaLab/DirectRT. And what version of Windows are you using on these machines?
    Jason Reed
    Empirisoft Software Support Specialist

  2. #2
    Join Date
    May 2015
    Posts
    1
    i have the same problem not solved

  3. #3
    Join Date
    Feb 2013
    Posts
    1,093
    dodee123

    If you are still having this issue, what is the full version number-ver.20xx.x.xxx-of your copis of MediaLab and DirectRT? You can find it by opening the program and selecting Help > About MediaLab/DirectRT. And what version of Windows are you using on these machines?

    Please also make a copy of your DirectRT input file and either upload it here or send it me directly at support@empirisoft.com and I will be happy to take a look at; please reference case 11373 in any email.
    Jason Reed
    Empirisoft Software Support Specialist

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