I/O test doesn't run (case 1367)

[jason_reed]

Hi mccsupport.

Could you please describe the problems you had with the I/O test in MediaLab? Are you not able to open the test? If you try using it, what exactly does or does not happen?

[mccsupport]

Nothing happens, the error logs state that it is looking for ntport.dll.

Hi mccsupport.

Could you please describe the problems you had with the I/O test in MediaLab? Are you not able to open the test? If you try using it, what exactly does or does not happen?

[jason_reed]

Where did you find this error log, out of curiosity?

[mccsupport]

Event Viewer. We are running an aftermarket I/O card that does not mimic the motherboard ports (address is in the 50,000's) does that matter?

Where did you find this error log, out of curiosity?

[jason_reed]

What is the full version number of your copy of MediaLab (i.e., v20xx.x.xxx)? You can find it by opening MediaLab and selecting Help>About MediaLab from the main menu bar.

[mccsupport]

We gave up on using an off-board card and repurposed an older machine with a built-in LPT port.

What is the full version number of your copy of MediaLab (i.e., v20xx.x.xxx)? You can find it by opening MediaLab and selecting Help>About MediaLab from the main menu bar.

[jason_reed]

Did this end up getting the I/O Test function to work?