[edited from support email]

I have been working with your medialab program for several years now and I recently encountered a problem that has never happened before. One of the undergraduate RAs in my lab tried conducting an interview in medialab and each time they selected the "run selected questionnaire" option, the program froze.

This does not seem to be a problem with our medialab program however, as we can run questionnaires by highlighting the file, right clicking, and then using the "open with" option. Do you have any ideas as to why this may be occurring?