Hattie,
Are you using MediaLab or DirectRT?
Please also either upload a copy of your files here or send them to support@empirisoft.com and reference case 30041.
Best,
Jason
Hattie,
Are you using MediaLab or DirectRT?
Please also either upload a copy of your files here or send them to support@empirisoft.com and reference case 30041.
Best,
Jason
Jason Reed
Empirisoft Software Support Specialist
Hi Jason, was this issue solved? I'm having the same error popping up.
Hello Caywood,
Please run the some of the .csv files in the folder named 12 voice responses stroop in the Samples folder in the DirectRT file folder and let me know if they run without any error messages and if they record the data properly.
Jason Reed
Empirisoft Software Support Specialist