[edited from support email]

We are having problems starting DirectRT 2008 in our lab. Upon opening, we immediately receive this error:

Error -2147221231
Automation error
Class Factory cannot supply requested class

We click OK, and the license screen comes up.
License code: 99999. Click OK.
Same error as above, and then: Not a valid license number.

MediaLab 2008 opens fine. We did receive a similar license error message when running the first time, but it opens fine after that.