[edited from support email]

I am having trouble installing MediaLab on three computers. They give me an error when installing the InstallShield Wizard and are "unable to save file
C:\\WINDOWS\DownloadedInstallations\{3E948CF9-633D-4DA7-8838-E50C14 Research Software v2008.1.msi" because "the system cannot find the path specified." Is this something you can help me with or should I contact the computer support at my university?