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Thread: Loss of images (case 23907)

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  1. #1
    Quote Originally Posted by Wallaces View Post
    Any other suggestions for what to check? My computer does run Windows 7. Everything looks right and it still isn't running as intended.
    Sorry for the multiple messages - I did a little more looking at it tonight and it appears that some of my images are 24 bit, but those images are still showing up and this is the size I have always used. Would this just newly become a problem? I tried adjusting the size just in case and it didn't fix the problem.

    Attached is a similar file that does work as intended. Can you see something that would be causes the lower 2 pictures to not appear each time? experimental task 1000ms.csv

  2. #2
    Join Date
    Feb 2013
    Posts
    1,093
    Can you send me a copy of all the materials that I would need to run this on my copy of DirectRT? I'd like to see if I can recreate the error.

    You can send it to me directly at support@empirisoft.com. Please reference case 23907.
    Jason Reed
    Empirisoft Software Support Specialist

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