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Thread: DirectIn Response boxes on Mac OS 10.5/10.6

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  1. #1
    Join Date
    Jul 2010
    Posts
    4

    Clearer description of issue

    If I type KbName in Matlab, pressing the DirectIn Response box causes 1-9 to appear in the Matlab window, but has no effect on the KbName function in Psychophysics toolbox (pressing a key on the regular keyboard immediately causes KbName to return with the correct information). This of course makes DirectIn Response box useless for doing experiments with Psychophysics Toolbox!

    I suspect the problem occurs because the system software doesn't officially recognize the keyboard, so KbName can't use it. I have posted to the Psychophysics Toolbox forum as well to see if anyone has dealt with this.

  2. #2
    Join Date
    Jul 2010
    Posts
    4

    DirectIN Response Box with Psychophysics Toolbox on a MAc

    Just a quick note that changing my code from KbCheck (which checks the primary keyboard) to KbCheck(-1) (which checks all keyboards) was the rather obvious answer to the problem.

    This isn't necessary on a Windows machine when using Psychophysics toolbox (according to my colleague down the hall). Probably necessary with Mac OS X because the system software does not recognize the DirectIN box as a keyboard - everything works fine though!

    Eric

  3. #3
    Join Date
    Nov 2005
    Posts
    294
    We've just released v2010 firmware for the DirectIN boxes and keyboards. It appears that this firmware is compatible with all modern operating systems (specifically XP, Windows 7, Mac OX 10.6, etc).

    This firmware includes a 'field update' utility, which allows us to email new firmware for the keyboards and boxes, if ever required. The update takes place over the existing USB interface, no screwdrivers required.

    Contact us for details.

  4. #4
    Join Date
    Apr 2011
    Posts
    1

    How can I get that update?

    Hi,

    I just found that my MacBook Pro has the same problem: it cannot reliably recognize "DirectIn Button Box." Meanwhile a new MacBook Air appears to recognize the box reliably. As someone pointed out in the list, the problem of my MacBook Pro might be attributed to the printer driver, which I recently installed.

    Anyway, it is good news that the new firmware update is released. How can I get it? I cannot find it on the website yet.

    Thank you.
    Dojoon

  5. #5
    Join Date
    Mar 2013
    Posts
    1

    Same problem here

    Hello,
    We're experiencing the same problems as described in this thread when using our button boxes on a Mac. How can we get this new firmware for our button boxes?
    It'll be great if you could send me this firmware update. Please contact me so that we can update our button boxes.
    Thanks,
    Markus

  6. #6
    Join Date
    Nov 2005
    Posts
    294
    Quote Originally Posted by Cyc View Post
    Hello,
    We're experiencing the same problems as described in this thread when using our button boxes on a Mac. How can we get this new firmware for our button boxes?
    It'll be great if you could send me this firmware update. Please contact me so that we can update our button boxes.
    Thanks,
    Markus
    Thanks - email has been sent. Let me know if you don't receive it.

    John

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