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Thread: Error 445 (case 26181)

  1. #1
    Join Date
    Feb 2017
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    Error 445 (case 26181)

    Hi all,
    I'm using DirectRT Version 2012.4.0.157 (it's just what my lab has) and I am encountering this error:

    Elapsed Time: 97563ms, block 1, trial 46, stim 2, Error 445, Object doesn't support this action, on line 640, during GoTrials of Form DDFullScreen
    I have a set of about 120 stimuli- they are short 2 seconds videos, with a response option after each video. Each time I run the program, the errors are on different videos- it seems to be random. Sometimes I get 6 errors, sometimes I get 3. There's not really a pattern here.

    I've followed some previous threads but changing the styles, display sizes, and colours has not resolved the issue.
    I've also attached my input file (I think).

    I'd appreciate your inputs on this issue!
    Attached Files Attached Files
    Last edited by jason_reed; 02-21-2017 at 09:12 AM.

  2. #2
    Join Date
    Feb 2013
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    1,017
    Try a different format for the video files like .wmv.
    Jason Reed
    Empirisoft Software Support Specialist

  3. #3
    Join Date
    Feb 2017
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    Quote Originally Posted by jason_reed View Post
    Try a different format for the video files like .wmv.
    I've tried .wmv and .avi and it doesn't seem to make a difference.

  4. #4
    Join Date
    Feb 2013
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    1,017
    I'd like to see what happens when I run the files on my copy of DirectRT. Please either upload all the files I would need here or send them to support@empirisoft.com and reference case 26181.
    Jason Reed
    Empirisoft Software Support Specialist

  5. #5
    Join Date
    Feb 2013
    Posts
    1,017
    Hi ckmeyers!

    If using image files in DirectRT, make sure that they are .bmp format and 8 bit depth. You can get more information about this here in the DirectRT manual:

    http://www.empirisoft.com/directrt/h...mage_files.htm
    Jason Reed
    Empirisoft Software Support Specialist

  6. #6
    Join Date
    Feb 2013
    Posts
    1,017
    Sometimes the image files will work with DirectRT when you open them in the IrfanView software and resave them in the .bmp file format.

    If that doesn't work, I'll be happy to look at your files. You can send everything needed to run it in DirectRT to support@empirisoft.com (please reference case 26181).
    Jason Reed
    Empirisoft Software Support Specialist

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