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Thread: DirectRT keeps crashing please help (case 25644)

  1. #1

    DirectRT keeps crashing please help (case 25644)

    I am having a big problem with DirectRT (2014); it keeps crashing to black and won't then respond so I have to restart the computer.


    I have tried it on different computers, by copying my programming text into a different excel spreadsheet (in case the one I made was corrupt), saving it into the local D drive (in case it was to do with the space) and making a new style file (in case the one I made was corrupt). Nothing has helped.


    It did run originally with text and style but no images, however it has never run with these images, and it didn't even run again with the text and style only version that had previously worked.
    I made the images in the recommended format and size for the computer I used (bmp and 1920x1080) by printscreening powerpoint slides.
    I made all parts of the programme on the same computer as I was using to test run it.
    There is no error message given it just crashes/freezes black.


    I attach the excel spreadsheet I used to program DirectRT.
    Please help as I can't work out what is wrong!
    Thanks
    Attached Files Attached Files
    Last edited by jason_reed; 12-21-2016 at 07:59 AM.

  2. #2
    Join Date
    Feb 2013
    Posts
    993
    I'd like to try to run this on my copy of DirectRT to see if I can replicate the error. I need a copy of the stim folder and styles.drt file to do so. Please either upload them here or send them to support@empirisoft.com (please reference case 25644).
    Jason Reed
    Empirisoft Software Support Specialist

  3. #3

    Stim folder and styles

    Thanks a lot for your fast reply!
    It only allows you to upload 5 per post so I attach the style file, the 2 introductory text files, and the 1st pair of images, I hope this helps, let me know if you need anything more.
    Many thanks
    Attached Images Attached Images
    Attached Files Attached Files

  4. #4

    Correction

    Hi again, sorry!
    I have now sorted the crashing (it was just caused by the text files being saved separately to the other stimuli), however now the images are being presented but they are off towards the right despite the fact I have location 0,0,1 in excel and alignment center in the style file so I don't know how to correct it?
    Thanks for your time.

  5. #5
    Join Date
    Feb 2013
    Posts
    993
    Try using different resolutions on the computer monitor to see if that changes the placement of the stimuli to the desired position.

    Once you find the screen resolution that you want, it is advisable to set the screen size in the Options part of your styles.drt file to the same setting as the screen resolution of the monitor. You can find information about how to set the screen size here in the DirectRT manual:

    http://www.empirisoft.com/directrt/h...creen_size.htm
    Jason Reed
    Empirisoft Software Support Specialist

  6. #6
    Join Date
    Feb 2013
    Posts
    993
    Please send me a copy of all of your files that I would need to run this on my copy of DirectRT. You can send them all to support@empirisoft.com (please reference case 25644).

    Please also send me a copy of the dxdiag report on the computer with these problems. This is straightforward to make. Click on the Start button, type dxdiag into the Search box, run the dxdiag.exe application, and save a copy of the dxdiag.txt report to send to me.
    Jason Reed
    Empirisoft Software Support Specialist

  7. #7

    Delay

    Hi Jason,
    I'm afraid the university computer lab (which I use to access DirectRT) is closed until the beginning of January, so please excuse the delay-I will send those files as soon as I can.
    Best wishes

  8. #8

    Problems again!

    Hi again,
    Changing the image size has corrected the alignment problem!
    But when I increased the length of the rows, simply by copying and pasting the original sequences, it has got one of those minor errors preventing it running again (when it says a row/the style file refers to something wrong).
    I have checked the whole thing this time and can't spot any typos!
    I attach the current excel file and style file.
    Do you have any suggestions as to what could be wrong this time?
    Attached Files Attached Files

  9. #9
    Join Date
    Jan 2017
    Posts
    1
    Quote Originally Posted by NNe1 View Post
    Hi Jason,
    I'm afraid the university computer lab (which I use this Probolan 50 stuff to access DirectRT) is closed until the beginning of January, so please excuse the delay-I will send those files as soon as I can.
    Best wishes
    Thanks NN1!
    Last edited by Thorburn; 07-17-2017 at 09:40 AM.

  10. #10
    Join Date
    Feb 2013
    Posts
    993
    The Flicker0.drt file has a sytle code 0 in row 4 with no other information. Try deleting row 4, saving the Flicker0.drt file, and then running the Flicker0.csv file in DirectRT.
    Jason Reed
    Empirisoft Software Support Specialist

  11. #11

    Update please help

    The excel file runs in directrt with a shorter length of row (less repetitions), but not when i copy and paste more in.
    Is there a limit to the length of excel row DirectRT will run?
    If so is there a way to make it repeat until response without increasing the length?
    Thanks

  12. #12
    Join Date
    Feb 2013
    Posts
    993
    The only important part for the input file that DirectRT runs is that it is in a comma separated value-the .csv-format.

    Exactly how do you copy and paste new rows into the file?
    Jason Reed
    Empirisoft Software Support Specialist

  13. #13
    I select the sequence eg:
    AA1 0,0,1 560 ~ 0,0,1 80 AA2 0,0,1 rt:any ~ 0,0,1 80
    and copy it and paste it repeatedly along the same row

  14. #14
    Join Date
    Feb 2013
    Posts
    993
    Do you get the same problem if you create the .csv input file from scratch (i.e., not using any copying and pasting)?
    Jason Reed
    Empirisoft Software Support Specialist

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