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Thread: Laptop issues with DirectRT (case 25611)

  1. #1

    Laptop issues with DirectRT (case 25611)

    Good Morning,
    I have recently received a new laptop and Direct Rt will not work. It will start an input file, but then will freeze and provide an error. The error i received is "technical issues were encountered during this session. Please see C:\DirectRT\TrackPerformance.txt". If you have any suggestions please let me know.

    Thank You,
    Brandy Plunkett
    Last edited by jason_reed; 12-15-2016 at 01:26 PM.

  2. #2
    Join Date
    Feb 2013
    Posts
    1,094
    Did you get this error for a file that you created or one from the folder named Samples in the DirectRT program folder on your hard drive? If you did not run a file from the Samples folder, please do so and let me know if you get the same error.

    Please also upload a copy of the file named TrackPerformance.txt from the DirectRT program folder to this forum thread.
    Jason Reed
    Empirisoft Software Support Specialist

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