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Thread: Transferring DirectRT license from one device to another (case 23929)

  1. #1
    Join Date
    Nov 2014
    Posts
    3

    Transferring DirectRT license from one device to another (case 23929)

    Hi,

    I am trying to transfer a DirectRT license from a laptop to a desktop. The version of DirectRT will remain the same (V2012). I have downloaded the version on the desktop and emailed service@empirisoft.com to request the activation code. However I have not yet received a response.

    Is there anything else I can do to ensure a timely and successful transfer of license from the laptop to desktop.

    Please let me know if further information is needed

    Thank you

    Jessica
    Last edited by jason_reed; 06-13-2016 at 08:49 AM.

  2. #2
    Join Date
    Feb 2013
    Posts
    1,088
    Jessica,

    The requested code was sent on June 13.
    Jason Reed
    Empirisoft Software Support Specialist

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