Empirisoft Support

    Welcome to Empirisoft Support
Results 1 to 2 of 2

Thread: frozen screen once the Medialab program starts running a DirectRT file (case 22565)

  1. #1
    Join Date
    Feb 2016
    Posts
    1

    frozen screen once the Medialab program starts running a DirectRT file (case 22565)

    Using media lab 2010, and direct RT 2014. I tried to run a Medialab and DirectRT file on the computer,and I'm just getting a blank, frozen screen once the Medialab program
    starts running a DirectRT file.

    Tried experiment on other computers running the same versions ,and there wasn't a problem. Also experiencing run time errors.

    Computer are running Windows 7 x64.
    Last edited by jason_reed; 02-10-2016 at 10:51 AM.

  2. #2
    Join Date
    Feb 2013
    Posts
    1,078
    Please tell me the full version number (i.e., 20xx.x.xxx) of your copy of DirectRT and MediaLab. You can find it by opening DirectRT and selecting Help>About DirectRT from the main menu bar.

    Please also send me a copy of the MediaLab and DirectRT files in question. You can either upload them here or send them to me directly at support@empirisoft.com (please reference case 22565)

    Finally, what is the full text of these "run-time errors" that you get? Do they happen on just the one computer or all of them?
    Jason Reed
    Empirisoft Software Support Specialist

Similar Threads

  1. Running medialab, then another program, then back to medialab (case 4980)
    By ccm82 in forum MediaLab Older Versions: General Questions
    Replies: 3
    Last Post: 12-15-2015, 08:57 AM
  2. not running dichotic sound file in DirectRT?
    By priyaranjanmrl in forum DirectRT Older Versions: General Questions
    Replies: 0
    Last Post: 12-13-2011, 08:36 PM
  3. Program crashes when running medialab
    By psyjoyce in forum MediaLab Older Versions: Troubleshooting
    Replies: 6
    Last Post: 09-11-2009, 07:10 AM
  4. Running outside program in MediaLab
    By sjd220 in forum MediaLab Older Versions: How Do I...
    Replies: 11
    Last Post: 02-05-2009, 03:07 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •