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Thread: Adjusting size of movie file (case 9737)

  1. #1

    Adjusting size of movie file (case 9737)

    I am trying to center a movie file on the screen and make it full screen if possible. I have been changing the parameters for the file but location and size of the movie does not change. I am unsure of whether it is a problem with the parameters or there is an error in the program. I have attached the file.
    Attached Files Attached Files

  2. #2
    Join Date
    Feb 2013
    Posts
    1,093
    Hi amitche2,

    Thanks for attaching a copy of the questionnaire file to your request. I saw that your movie file is a Quicktime format. Even if it does play on your computer, I wonder if changing the video file format to one like .mpg, .avi, .asf, .wmv, .dat, or .mpv that is automatically more compatible with Windows Media Player might fix the problem. Would you be able to give that a try?
    Jason Reed
    Empirisoft Software Support Specialist

  3. #3
    I switched the video file to an avi file. Now sometimes the video will work properly with the proper location on the screen, sometimes just a box will appear with the audio but not video, and sometimes it will say that it can't find the video at all.

    Also, later in the experiment in a different questionnaire there is a background image to a scale response that is not working properly. It says that it cannot find the image file. When I run that individual questionnaire it runs correctly but when I run the experiment it does not work properly.

    I tried moving the files to another computer and on that computer the video shows up, but I have the original problem where I cannot get the placement of the video to move on the screen.

  4. #4
    Join Date
    Feb 2013
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    1,093
    I also noticed that the movie file in the questionnaire file from your first post was on a drive named G. Are some of your study files, like the movie and image files, located on a network drive? If so, try placing all of the study files in the same folder on the physical hard drive of the computer and see if they movies and images appear as they should.
    Jason Reed
    Empirisoft Software Support Specialist

  5. #5
    The version I sent you was off of a thumb drive. I moved the files to the individual computers and updated the locations of the files. When I am running the programs on the computer all of the files are on the hard drive of that computer.

  6. #6
    Join Date
    Feb 2013
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    Do the problems with the videos occur when the files are located on the computer hard drive?
    Jason Reed
    Empirisoft Software Support Specialist

  7. #7
    Yes, the problems still occur when the files are on the hard drive. The computer that I created the files on recently was not working and had to be completely reformatted. I think that may have corrupted the files. I recreated the files on another computer and was able to get it to work. The only issue is that the video file will only play when it is located in the downloads folder. When I copy the video file to the folder with the rest of the documents and update its location in the files, it will not play. We can successfully run the experiment now so it is not necessary to fix this issue, it is just a little strange. Thanks for the help!

  8. #8
    Join Date
    Feb 2013
    Posts
    1,093
    I'm glad to hear that you found a way to run the video files in your experiment, but it is odd that your video file needs to be in a particular folder to run. If you have time, I'd be curious if that video file plays in the Windows Media Player when it is only in the download folder or if the video will play in other locations on the hard drive.
    Jason Reed
    Empirisoft Software Support Specialist

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