Hi cac546,
I'm sorry to hear that you are having trouble running DirectRT in conjunction with MediaLab. I assume that you are using a DirectRT item within a MediaLab questionnaire and that is the item that won't run. If so, please describe in more detail the kind of error that occurs. Does the program freeze? Does it go to a particular kind of screen? Is there an error message that appears? Any such information will help me figure out what the best solution would be.
You also say that using a newer version of the software makes everything work fine. Were you referring to MediaLab 2012 or DirectRT 2012?
Jason Reed
Empirisoft Software Support Specialist