On-line Ratings - Ending the Item?

[Mopobg]

I would really love to be able to use the continuous on-line ratings feature on medialab v2006. However, I cannot get even just the measure to come up, let alone anything else (movie, sound, picture) with it. When I try run anything, I get an error that reads "Run-time error '13': Type mismatch. Once I got the screen to come up, but it froze and I had to force quit out of it.

Any help would be greatly appreciated!

[Trevor Newell]

That's peculiar --
Have you tried creating a questionnaire with only a single continuous on-line rating item (and nothing else)?

[Mopobg]

I actually figured out the cause of the error above (one too many parentheses in the parameters).

Now that I can get it to run though, when the online rating item comes up, the computer freezes on that screen. I cannot continue in the experiment and sometimes, cannot even force quit the program. I literally have to shut down the computer. I tried it on a few different computers to make sure it wasn't a computer problem. There was another thread that mentioned this problem, but they did not post a solution.

Any help would be greatly appreciated. Thanks!

[jarvis24]

Do you happen to know the link to that thread (so I can add a redirect from there to this thread)?

Does it freeze if you simplify the que--using just say an instruction item, the online item, followed by a simple image item (for example), and then a final instruction item? This is a quick way to troubleshoot, because it tests the functions while ruling out many other potential explanations. If it still freezes using an example like this, please post that simple version of the que and I'll take a look at it and see if I can tell what's up with it.

[Mopobg]

Sure, here is the link to the other thread.

http://www.empirisoft.com/support/showthread.php?t=1031

I also attached a simple file with an image. Can't get this to work either. Any feedback would be greatly appreciated!

[syzygy42]

Now that I can get it to run though, when the online rating item comes up, the computer freezes on that screen. I cannot continue in the experiment and sometimes, cannot even force quit the program. I literally have to shut down the computer. I tried it on a few different computers to make sure it wasn't a computer problem. There was another thread that mentioned this problem, but they did not post a solution.

Any help would be greatly appreciated. Thanks!

This exact same thing is happening to me. Very frustrating. I am running v2008.1.33, and am using a *very* simple questionnaire.

Whenever I get to the on-line rating item, the questionnaire ends, *then* the on-line rating slider appears. The slider works if you use the arrow keys, but nothing else does and MediaLab is otherwise unresponsive. And, I can't force-quit MediaLab through the Task Manager.

What do I do? I would LOVE to be able to use the on-line rating feature.

[jarvis24]

Check the attached image--it's a quick sample to illustrate what the options might look like when creating an online rating item. Try creating options similar to these (e.g., using the p parameter to define the number of rating points) and then re-run the que. It may be a lack of options like this that could be causing a hold-up while the session is running. If so, let me know and I'll look into this further as a potential bug.

[syzygy42]

Check the attached image--it's a quick sample to illustrate what the options might look like when creating an online rating item. Try creating options similar to these (e.g., using the p parameter to define the number of rating points) and then re-run the que. It may be a lack of options like this that could be causing a hold-up while the session is running. If so, let me know and I'll look into this further as a potential bug.

That's how I've had my options set up, but I still get the freezing problem.

[jarvis24]

What version of Windows? Can you zip and post your que and whatever other files would be necessary to replicate the problem? If it's Windows 7 or Vista, is it possible for you to try it on an XP machine to see if it's an OS related issue?