Empirisoft Support

    Welcome to Empirisoft Support
Results 1 to 5 of 5

Thread: Problem Code: 0001 when trying to open any .csv

  1. #1

    Problem Code: 0001 when trying to open any .csv

    hey,

    I recently installed DirectRT and tried to open a sample input file but always got the same error.
    I'm able to choose subject ID and condition but after having pushed the OK button an errormessage arises not mentioning neither a name nor a methodname (here you can see a little square). But it's indicating "code 0001".
    I already tried different sample files but no change. Could the Vista beta version be an explanation or is there anything else wrong?

    Hope you can help me!
    Thanks

  2. #2
    Join Date
    Mar 2009
    Posts
    401
    Hi - do you still get this problem, or has it been fixed?

    This should be an error specific to the Vista version of DirectRT that has already been addressed and patched. Let me know if this is not the case for the version that you're currently running.

  3. #3

    still getting error 0001

    I've tried to install an update for DirectRT, the Vista version, but i still get error code 0001.

    How do I fix it?
    Last edited by Trevor Newell; 11-24-2009 at 07:37 AM.

  4. #4
    Join Date
    Mar 2009
    Posts
    401
    Maayan, What version of the software are you running?
    If you would like a newer copy, please message us here: support - at - empirisoft.com

    In our most recent release, this error shouldn't be arising.

  5. #5
    i am using version 2010.21.5.22
    what version should i use?

Similar Threads

  1. File not loaded completely (.csv file format)
    By jarvis24 in forum MediaLab Older Versions: Troubleshooting
    Replies: 4
    Last Post: 08-16-2011, 10:20 AM
  2. Style Code 20 which does not exist - but it does!
    By Topolinski in forum DirectRT Older Versions: Troubleshooting
    Replies: 1
    Last Post: 06-03-2008, 09:23 AM
  3. New code prompt changes each time we open and close the window
    By jarvis24 in forum Pre-Sales and Licensing FAQ
    Replies: 2
    Last Post: 11-09-2007, 02:30 PM
  4. Key code for plus (+) sign?
    By jarvis24 in forum DirectRT Older Versions: Troubleshooting
    Replies: 1
    Last Post: 10-24-2007, 02:36 PM
  5. Request for new license code?
    By jarvis24 in forum DirectRT Older Versions: Troubleshooting
    Replies: 1
    Last Post: 09-27-2006, 12:22 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •