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Thread: interactive tutorial

  1. #1
    Join Date
    Feb 2009
    Posts
    1

    interactive tutorial

    just upgraded to 2008
    there is no interactive tutorial in the Help menu
    minerva lab

  2. #2
    Join Date
    Nov 2005
    Posts
    3,318
    Look for the file "tutorial.hlp" in the C:\DirectRT folder. Try double clicking that and see if the tutorial runs from there.

  3. #3
    Join Date
    Dec 2010
    Posts
    20

    same problem

    I looked under the C drive, but have no tutorial file in there either

  4. #4
    Join Date
    Nov 2005
    Posts
    3,318
    Melissa, there used to be an option to *not* install the samples and/or help files when initially installing the software. If there is no option to use a tutorial and you can't find the tutorial in the installation directory, I would suggest uninstalling and reinstalling the latest version from the main download page (www.empirisoft.com/download.aspx). As far as I know it shouldn't be a problem because this option is no longer offered. It used to be a way to save disk space when hard drives were much smaller.

  5. #5
    Join Date
    Dec 2010
    Posts
    20

    didn't work

    Hi, our tech guys tried that (reinstalling the program) but there are still no interactive tutorials anywhere to be found. What should we try next?

  6. #6
    Join Date
    Nov 2005
    Posts
    3,318
    Strange. I could log onto your computer from here and take a look--let me know if you would be interested.

  7. #7
    Join Date
    Dec 2010
    Posts
    20

    thanks

    Thanks for that offer; that would be great. However, I will be gone on medical leave for the next 4 to 6 weeks. Is there a way for me to contact you directly when I get back so we could get that taken care of?

    Thanks
    Melissa

  8. #8
    Join Date
    Nov 2005
    Posts
    3,318
    Of course, no problem. Just post here when you get back and I'll receive notification. Also if you like I could check it out with one of your IT people while you are off. Just FYI, assuming you are running v2008.2.103, the files should be located in c:\directrt\components\help. I'm also attaching a zipped version of the help folder that should be located in there.
    Attached Files Attached Files

  9. #9
    Join Date
    Nov 2005
    Posts
    3,318
    PS., the attached help folder (see above) there is a shortcut to the help files that points to the main help page:

    C:\DirectRT\Help\HTML\_HelpContents.htm

    It should point, instead to :

    C:\DirectRT\Components\Help\HTML\_HelpContents.htm

    Note also that the latest (updated) help files will accompany the next release.

  10. #10
    Join Date
    Nov 2005
    Posts
    3,318
    Also note that updates help files are available online as well:

    http://www.empirisoft.com/directrt/h...lpcontents.htm

  11. #11
    Join Date
    Dec 2010
    Posts
    20

    back from medical leave

    Hi, I am back from medical leave and would appreciate it if you could log onto my computer, if you are still willing to do that. My office phone number is 614-292-8012 if you need to call. Thanks a lot, Melissa

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