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Thread: touchscreen (case 31873)

  1. #1
    Join Date
    Oct 2015
    Posts
    12

    touchscreen (case 31873)

    Hi,

    We're using touchscreen for one of our experiments and while the sample touchscreen file works perfectly, the touchscreen function our experiment file sometimes works, sometimes don't. Has anyone experienced similar issues? It would be easier to troubleshoot if it didn't work at all consistently, but I can't pinpoint what's the cause since it works/breaks seemingly randomly.

    Please let me know and I appreciate it!
    Last edited by jason_reed; 07-30-2018 at 04:51 PM.

  2. #2
    Join Date
    Feb 2013
    Posts
    1,054
    I would be happy to take a look at the files. Please either upload a copy of everything I need to run it on my copy of MediaLab as attachments to this thread or send them to me directly at support@empirisoft.com (please reference case 31873).
    Jason Reed
    Empirisoft Software Support Specialist

  3. #3
    Join Date
    Sep 2018
    Posts
    1
    Hi Jason, did you find out what was this issue with this? I've noticed this too, but I didn't bother with it since, as the OP said, it still worked properly most of the time.

  4. #4
    Join Date
    Feb 2013
    Posts
    1,054
    Hi WilfredBol,

    We never received the files from the original poster, so the issue did not receiver any further investigation. I I would also be happy to take a look at your files. Please either upload a copy of everything I need to run it on my copy of MediaLab as attachments to this thread or send them to me directly at support@empirisoft.com (please reference case 31873).
    Jason Reed
    Empirisoft Software Support Specialist

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