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Thread: Caps Lock Issue in Laptop (case 28788)

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  1. #1
    Join Date
    Oct 2014
    Posts
    10

    Caps Lock Issue in Laptop (case 28788)

    Hi Medialab

    I have a trouble in using Medialab Version 2012 on laptops (Windows 7). Whenever participants entered "caps lock" during the experiment, they encountered the blank screen especially in the beginning part (Just after entering participant ID# and condition #, the screen doesn't move into the next page). We are using both laptops and desktop and the desktop doesn't seem to have this issue, but it happened only on the laptop. Could you give any tips for solving this troubleshooting?

    If you need further information, please let me know.

    Best,
    Ashley
    Last edited by jason_reed; 10-17-2017 at 08:36 AM.

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