Just wanted to let you know that I received my button box today and it works like a charm! Thanks so much for working your magic! As soon as our budget clears for next year (probably over the...

Hi Alex,

Where is the experiment folder located--did you copy it onto the local hard drive of each machine or is it running off a network drive? If the latter, has it been mapped as a drive letter...

Are you using an Arabic version of Windows? If so, it should be fine. You are welcome to install MediaLab 2020 and I can give you a trial code to test it out.

We generally refer users to talk with Kip Williams about it

Blair

Hi Laura--yes, you can download the latest version and send us the code that comes up when you try to run it. We'll send you back a code to try it out for three weeks at no charge.

Hi Kenny, we haven't been experiencing any issues with the keyboards on Windows 10. Some of the older models need firmware updates. Depending on the age of the keyboards (we've been making them for...

Can you see it now?

Blair

Thanks for posting, Chris!

Blair

Thank you for this, Aron!

Blair

Yes, any details regarding your testing methods and results would be super helpful. I will email you privately and we can set that up with John (our hardware engineer).

Blair

Hi Cigir,

We tested our units and all seems ok with Windows 7 and 10. Do you have a way of measuring latency PRIOR to Windows 10 getting its handle on the signal? If not, contact us directly at...

Hi Cigir,

This is would be no problem at all. Just contact us directly using service@empirisoft.com and we'll set it up.

Best,
Blair

Hi Cigir,

This is the first I've heard of any report like that. Because of the age of the KB, I suspect it may need a firmware update. I'll talk to our hardware engineer today and find out why you...

Hi Lily,

It probably needs a firmware update. I'll email you directly to problem solve!

Best,
Blair

An old thread but if this is still an issue for anybody, we're now doing domain based licensing which should get around this issue and is much simpler in general. If you have a departmental...

Added domain based licensing. We can now hard code your departmental domain name into MediaLab and DirectRT so that they will start up and run using the code 99998. IP based licensing was not an...

2018.1.113



Added domain based licensing. We can now hard code your departmental domain name into MediaLab and DirectRT so that they will start up and run using the code 99998. IP based...

Unfortunately, it's not currently an option to set the recording quality. DirectRT records at this rate because when I wrote that code, I needed to pick a fixed rate to allow for the various analysis...

First public release of DirectRT v2018 (v2018.1.101).

Changes, updates and bug fixes after the initial release of v2018 are documented here.

As we continue to update v2018, all licensed users...

MediaLab v2018 (v2018.1.101)

Changes, updates and bug fixes after the initial release of v2018 are documented here.

As we continue to update v2018, all licensed users will have free access to...

VLS89, did you happen to find a resolution to this issue? Just curious. If not, try moving the file "C:\DirectRT\TrackPerformance.txt" to another folder or renaming it "TrackPerformance.bak".

MZ802, did you ever find a resolution to this issue? Just curious.

Blair

MediaLab has always used the Internet Explorer browser engine for displaying local and web-based browser content. Until now, the engine was required to run using compatibility with Internet Explorer...

Added hard-coded departmental site licensing for The Hebrew University of Jerusalem.

Added hard coded departmental site licensing for University of New South Wales

First public release of DirectRT v2014 (v2014.1.102), posted Feb 18, 2104.

Changes, updates and bug fixes included in v2014 are documented here.

As we continue to update v2014, all licensed...

The "ranking" item type can now draw from previous responses to other questions for its stimuli. For example, thoughts from a prior thought-listing called "tl1" could be ranked on some dimension by...

Added hard-coded departmental site licensing for The Hebrew University of Jerusalem.

TTL signals can now be sent to port addresses that have a value as high as 65535. Previously it has been limited to 32767.

The first time MediaLab runs it will start as a maximized window. After that, it will remember and resume its last active state thereafter.
Added hard coded departmental site licensing for...

First public release of MediaLab v2014 (v2014.1.103), posted Feb 18, 2104.

Changes, updates and bug fixes included in v2014 are documented here.

As we continue to update v2014, all licensed...

Please see: http://www.empirisoft.com/support/forumdisplay.php/46

Please see: http://www.empirisoft.com/support/forumdisplay.php/40

Can you try v2012 on this machine and see if that resolves it? Is this Windows 7?

test reply from jarvis24

Note that this issue is fixed in DirectRT v2012 and the registry fix noted above is no longer necessary.

This, I believe, is fixed in MediaLab v2012.

May also simply be a v2010 compatibility issue with Windows 7. A number of TTL issues were resolved for Windows 7 in version 2012. Any chance you could try that on one of your machines to see if that...

Hi Neta--any luck? Just curious!

[note from moderator--we have since had user confirmation that this issue is resolved with DirectRT v2012.4.152.]

Note that DirectRT v2012.4.152 was posted as of Monday, Aug 13, 2012. Should fix this issue.

What syntax are you using to record the responses? (i.e., in the "Time" column for each trial).

[thread edited by moderator]

See http://www.empirisoft.com/support/showthread.php?p=18985

There was a bug in v2012 (up to v2012.4.151) that was preventing DirectRT from creating a "Voice"...

Found the source of the problem--it's fixed in v2012.4.152 which will be posted later today.

http://www.empirisoft.com/support/images/icons/icon2.gif When running the voice response setup, sometimes an error would occur:
"Component 'SLMixerPro.ocx' or one of its dependencies not correctly...

Yes, we found the fix. You can either install the updated 2012.4.152 (or later version) or manually register the slmixerpro.ocx file by running the command on the Windows Start menu. If you don't see...

Allegra,

Take a look at this thread and see if the posted sample helps--it uses a custom item to randomize the presentation order of scale item response options but without affecting the response...

I think you can set the right click context menu option off in the Windows MediaPlayer. There may be an option also for using/not using the mouse for moviecontrol. Can you try that and see if it...

Note though that v2012 is required for this--the fix won't work on earlier versions (not intentional, it's a function of some third party software that needed to be updated in addition to our own...

This is with version 2012? In the Experiment Editor, did you try choosing "Options > Editor Font > Script > Arabic"? Then, the main MediaLab window, choosing "Preferences > Character Set > Arabic"?

You mention that MediaLab just goespurple when it attempts to launch a DirectRT session. I am aware of this issuewith the 2010.3 version and have a fix I can offer for it:
...